• How do I edit or add a new credit card? To change your credit card information, just login to your account and go to My Account > Billing & Deposit. To edit your card's information, just click on Edit next to the card you want to modify. To add a new credit card, you will click on the Add Credit Card button at the top of that page. Please keep in mind that if you are adding a new card to replace an old one, you will also want to make sure that you go to Advertisers > Subscriptions to change the payment method to the new card for active subscriptions..
• How does A/B testing work? A/B Testing allows you to test different creatives in one spot. To use A/B testing, just go to My Ads and click on the name of the website for the ad you want to edit..
• I increased my prices, but some advertisers are still paying the old price. Why is that? When you increase the price of an ad zone, the new price only applies to new advertisers unless you tell us to contact the current advertisers to request for them to pay the higher price as well..
• Can I use AdSense in conjunction with ads from BSA? Yes, we do not have any restrictions about using this service at the same time with Google AdSense. However, we do not allow you to use this service in conjunction with a materially competitive service that allows you to sell ads directly to advertisers..
• How long will it take for my ad to go live? The publisher has 24 hours to accept or deny your ad, and as soon as he/she approves it, your ad will go live..
• My RSS stats are not updating on my Ad Detail page. How can I fix this? Click on the "Update Public Stats" button on the "Property Settings" page in your account. This button appears next to the stats checkboxes at the bottom of that page..
• Do you allow filler ad code from other ad networks such as Adsense? For our 30-day fixed ads, we do not have a way to place filler code from other ad networks at this time..
• CPM - Getting started You may have noticed that we have been starting to sell ads at CPM (cost per thousand impressions) rates on a handful of BSA Publisher sites..
• How do I cancel an ad? You will just login to your account and go to My Ads, where you will see a list of the ads you have purchased..
• I received an email from the Google Adsense crawler. What does this mean? This report is saying is that they have tried to gain access to content on a page and failed. This could be because the page no longer exists on the site but is still in the sitemap.xml If you have a plugin that builds the sitemap.xml you could try rebuilding the sitemap and that should remove missing pages..
• DFP Integration Below are the instructions for integrating BSA ads with your DFP: You should see the option to enable 3rd party API's under "Network Settings" in your DFP account..
• Tutorial: How to Install Your Ad Code After you create an ad zone, the next thing you will need to do is install the ad code so that any ads that you sell can start appearing on your website. 1..
• Can I use Emoji icons in my Twitter ad? At this time, Emoji icons are not supported in tweets, so it advised that you leave these out of your paid tweets to ensure your message is delivered properly..
• Can I sell Twitter ads even if I do not have a website in your network? You sure can. You will just need to register a URL at BuySellTweets.com and you can submit your Twitter account for review with this generated URL..
• Tutorial: How to Price and Place Your Ads Signing up for an account and being accepted to the BuySellAds.com Network is exciting. It means that the website you've worked so hard on is ready to sell ad space..
• Tutorial: Choosing the Right Websites for Your Ad Campaign When you want to promote a product or service online, the first thing you will want to do is research the type of audience that will be interested in your product or service, and then find out what types of websites that audience likes to visit..
• Tutorial: How to Create an Ad Zone So you've signed up for an account, your website has been approved, and now you want to know how to create your first ad zone..
• Why am I getting a 'E00003' error when I try to pay with my credit card? Here are some reasons why this may be happening: This error is usually due to your billing address / zip code not matching in the system with your billing method, so you will want to check this if you haven't already..
• Why does your ad code checker say that I have my code installed incorrectly? Sometimes our code checker can be more sensitive to some sites than others when checking to see if your code is installed correctly..
• Can you summarize how your service works for advertisers? After you have signed up for a free account, you will login and click on Advertisers > My Ads in the drop-down menu that appears below your login email address..
• Can I change the destination link of my ad during my campaign? You can login to your account and change the URL of your link at any time. Just go to "My Ads", and then click on the "Edit Creative" pencil icon next to the ad you want to edit..
• I clicked on "Update Public Stats", but my Facebook stats won't update. When this happens, it is usually because you opted out of the Facebook Platform within your Facebook settings. Once you change these settings in Facebook, this should update again. If you try the solution above and it still won't update, please open a support ticket so we can assist you..
• My ad zone is setup to display four ads, but only one "Advertise Here" box is appearing. There are settings in your "Ad Code" page for each zone called "Show Ad Here" and "Repeat Ad Here". If checked, these settings will show the "Advertise Here" banner where an ad has not been sold yet and repeat the "Advertise Here" banner for all unsold ads..
• How can I remove the "Advertise Here" box that appears on my site? On your "Ad Code" page for each zone, there is a "Show Ad Here" setting. If you uncheck this box, the "Advertise Here" ad will not display on your site. Please keep in mind that by removing that banner, you could be making it harder for your visitors to know about your available ad space and where that space is located on your site..
• The screenshot for my website is not appearing. How do I fix this? You will need to create and upload a screenshot of your site at the size of 640x480 pixels. To do this, you will login and go to "Publishers > Dashboard" and click on "Property Settings" on that page..
• Can I change my ad creative in the middle of my campaign? You sure can. You can login to your account and change your ad(s) at any time. Just go to Advertisers > My Ads and click on the pencil icon that appears when you hover over the name of the website for the ad you want to edit..
• How do I change my Cashout settings? To change your Cashout settings, just login to your account and go to "My Account > Account Settings > Cashout Settings" and then select the payment method you want to use..
• Site Key - What is my Site Key for the WordPress Plugin? You can find the site key from your Dashboard >> Actions >> Settings page for your zone. It is the part of the STEP 2 code without the "bsap_": bsap_4d23a9e08e0ab6a836a2b19f55a52e14 In this example, '4d23a9e08e0ab6a836a2b19f55a52e14' is the site key..
• How do I add a payment method to pay for my ads? Login to your account and go to My Account > Billing & Deposit. Then click on the button at the top of that section for the payment method that you wish to use..
• My Facebook, Twitter and other third-party stats are not correct. How do I update these? To update the social media and other third-party stats on your public page to the latest results, just login to your account and go to the "Property Settings" page for your website..
• Per 1K Imps - What does it mean? Per 1K Imps. is the same thing as CPM or Cost Per Mille. Let's use an example to understand better how this works for advertisers: PsdTuts+ is selling ads with a cost Per 1K Imps (CPM). The CPM in our case is $1.25. If you'd like to purchase, let's say 100,000 impressions, the total cost would be 100 x 1.25 = $125. That's it! More resources: http://en.wikipedia.org/wiki/CPM.
• How can I get on a waiting list for an ad that is sold out? We have a waiting list option for all sold out zones. If you see a zone that you are interested in, but it is sold out, just click on the arrow on the green "Sold Out" button and then select the "Waiting List" option..
• How do I view and manage my wish lists and waiting lists? When you first login to your account, on the main login page, you will see a link called "Lists" in the top-right corner..
• Do you have a WordPress plugin I can use to publish my ads? If you would like to use a plugin to install your ad code, we recommend that you try the Official BSA Wordpress Plugin..
• Here are some things to keep in mind as you prepare your Twitter ad. Twitter ads are fairly new, and with that comes new rules and tips that you might want to go over before you prepare your Twitter ad in our system. Try to refrain from using too many unnecessary characters..
• The estimated impressions for my site are lower than they appear in Google. Why is this? There are several factors that can make our stats lower here than in Google Analytics. Here are some of the most common reasons: Our stats only count the pages that have the ad code installed correctly on your site, so if there are some sections or pages where you do not have your ad code installed or some pages in which the ad code is not installed correctly, then impressions on those pages will not be counted. Our counts exclude impressions from people using browsers with ad blockers turned on, so those impressions will not be counted. Our counts and Google's counts are not for the same time period..
• How long will the funds remain in pending for an ad I just sold? The pending status for sold ads can last 2-3 days, depending on how long it takes for the advertiser's payment to clear..
• I do not understand the meaning of Banners and Max Banners. Can you explain? Hello , The "Max Banners" field represents the total amount of banners you will allow to be sold in that zone, and "Banners" represents how many banners you will display on your site in that zone at one time..
• Can publishers offer ad discounts or introductory offers for their ads? At this time, our system does not support discounted ads or introductory rates for ad prices. Although we do have the option for you to create a Private ad zone that you can use for a specific advertiser..
• I plan to discontinue one of my ad zones, but there are live ads still in this zone. The first thing you will want to do is open a Support Ticket to let us know which zone you are planning to discontinue..
• I do not see the CPM ad option in my account. Is this option available for all accounts? At this time, the CPM ad option must be manually turned on for websites that qualify. If you would like to see if this can be turned on for your account, please let us know that you are interested..
• How do I customize the "Advertise Here" banner on my site? You can style the "Advertise Here" box using CSS to look more integrated with your site. We also have a tutorial about this here..
• Do you allow in-house ads so that I can display some of my own ads for free? We currently do not provide a way to fill spots with in-house ads at this time. You would need to install your ad manually in your site instead of through our system..
• My Paypal Cashout is still in pending. How long will it take to complete? We perform cashouts every 2-3 business days, so the time it takes for you to see the funds in your Paypal account can be anywhere from 2 - 5 business days, depending on how close your request is to our next scheduled cashout..
• Can I reserve an ad spot for a campaign that I will be running in the near future? Our system is setup for ads to be purchased on a first-come, first-serve basis, so we are unable to allow ad reservations..
• How do I change the payment method for ads that are renewing? If your current payment method is failing, or if you just need to change the payment method for your active campaigns to something else, you can do that from within your account by following these instructions: First, you will go to My Account > Billing & Deposit and then click on Add a New Payment Method..
• I purchased an ad, but it is not appearing on the site. There may be a few reasons for this: If it says "Pending" next to the ad in your account, this means that the publisher has not yet approved the ad..
• Can I add more impressions to my CPM campaign? To do this, you just login and click on the campaign that you want to add impressions to. When you scroll down, you will see a text link that says "Want more impressions?" which will allow you to add more impressions to your campaign..
• I just approved an ad that was sold, but the ad is not appearing on my site. There could be a few reasons why this is happening: 1) The ad you approved was an ad that a current advertiser uploaded as an alternate creative and not a new ad that was just sold..
• Why is my ad renewal and payment date a few days before the 30 day ad cycle is complete? We start the renewal payment process a few days before so that there is time for the payment to clear. (It takes about 3 days for payments to come out of pending.) You will always get your 30 days that you pay for, but the billing dates are not on the same days as the actual start and end dates of your ads..
• Do you offer an affiliate program for referring others to BuySellAds.com? We do not offer an affiliate program at this time..
• My website was recently accepted, but I do not see any impressions estimated yet? After your website is accepted to our network, you will need to setup ad zones and install them on your website so that our system can start tracking impressions..
• I just purchased an ad, but I do not see this ad in my account dashboard yet. When you purchase an ad, the publisher has 24 hours to approve the ad. Once the ad is approved and is live, it will appear in your dashboard..
• Clicks from my RSS ad in my account are not matching in Google Analytics. Why is that? For RSS ads, many clicks will show up in Google as direct clicks and not as tracked, referred clicks since many are viewing from desktop RSS readers, email programs, etc..
• Can I use affiliate links or ad tags for my ads? When you use our service to purchase an ad, you can upload the image of your choice for your ad (Ad Image Field) and use the destination URL of your choice (Ad Link Field) - as long as they do not violate our terms of service..
• Sometimes my ad doesn't appear, and other ads appear where mine should be. Why is this? Some ads are setup in a rotation with other ads. This means that your ad shares a space with one or more ads from other advertisers..
• Why is *Ad appended to my tweet? The Federal Trade Commission requires full disclosure of paid endorsements from advertisers. To comply with these laws for Twitter ads, *Ad will be automatically added to any Sponsored Tweet through BuySellAds.com..
• What files types do you allow for creative? We accept .jpeg, .gif., and .png. Flash and HTML ads are not permitted..
• Can I pause my ad campaign and then start it up again at a later date? When you purchase an ad, the ad is served only for that specific 30-day period and cannot be paused. If there is a reason why you need to stop a specific ad from running for a week or so, you can upload an alternate ad with a different destination link in its place..
• I am selling my website. How does this process work if I have live ads on my website? If you are thinking of selling your website or if you are already in the process of making a sale, it is important that you take the proper steps to ensure that the advertisers that have already paid for ads get their promised impressions. It is also advised that you include the established ad spots in the sale of your website..
• I just sold an ad. Why isn't the payment from the sale in my account yet? When ad advertiser makes a payment for an ad, it can sometimes take a couple of days to clear. Once this payment has cleared, it will be added to your account balance..
• How do I print invoices for my transactions? You will need to login and go to My Account > Transaction History. Then select Payments from the 'Type' drop-down menu near the top of that section..
• Why is the Transaction History and Earnings total for the same time frame slightly different? Earnings projects on a day-by-day basis instead of tallying up transaction costs, which allows it to report on days that are in a range that the transaction is not..
• Why did my ad automatically renew? Our system is setup to make it easy for advertisers to purchase month-to-month ads with the least amount of effort. So when you purchase an ad, it will automatically renew unless you click on the "X" icon that appears when you hover over the website name in your dashboard..
• Why aren't my ad zones showing up for sale on my Ad Detail page? There are a few reasons why your ad zone may not be displayed for sale on your Ad Detail page: If you just created an ad zone and have not yet installed the ad code on your site, your ad zone will not be available for purchase until a few hours after you have installed the code on your site. If you have just installed the ad code on your website, it will take a few hours to start counting impressions before your ad zone will appear for sale on your Ad Detail page. If you removed the ad code from your site which caused a significant drop in impressions for your live/sold ads, then your ad zone will not be available for sale to new advertisers until you re-install the ad code on your site and your impressions are raised to their normal levels. These settings are in place to prevent new sales in ad zones that are not installed on a website at all or in ad zones that have been removed from a site..
• I am changing the design of my site. How do I change the sizes of zones with live ads? The most important part about this process is contacting the Support Department far enough in advance so that we can coordinate with your advertisers about the new ad sizes..
• Can you give me some tips on how I can increase my ad sales? There are several factors that can contribute to the success of your ad sales. Your sales may be affected by one or more of the following factors: Your ad prices may be too high for your niche market..
• I keep getting an error when I try to upload my ad image. Why is that? Here are some reasons why this might be happening: Our system does not allow hosted image URL's for the ad creative. You must upload your ad image using the Browse button and then select the ad image from your computer to upload..
• Is there a way for me to export transactions in CSV format for Excel, etc.? If you go to My Account > Transaction History, there is an Export to CSV link just above the transactions list on the right..
• How do I change my password? Login to your account. Go to My Account > Overview in the top red navigation bar. Click on Change Password in the sidebar on the left under Account Overview. Type your new password into the Password field and then again in the field below to confirm. Then click on the Save button to save your new password. .
• Which ad size should I use for my zones? We recommend that publishers to use standard IAB ad sizes: 125x125, 300x250, 160x600, and 728x90; however, you are free to create any size ad you wish to sell..
• Tutorial: How to Purchase an Ad In this tutorial, I will walk you through this process so you will know exactly what to expect when you purchase your first ad..
• Is there a way to display a CTR average for my zones on the Ad Detail page? We do not publicly display CTR estimates since the results can be very different for each ad, depending on several factors outside of a Publisher's control..
• My ads are sold out on my site. What should I do next to increase revenue? That's great news! This means you are doing things right and advertisers love your site. There are a few things you can do to try and increase your ad revenue: You can add some new spots to a current zone that is sold out by increasing both the "Banners" and "Max Banners." You will want to make sure that when you do this, you do not decrease the impressions of your current advertisers, since that could cause cancellations..
• I am a new Publisher, and I need some assistance on how to price my ads. If you would like more information about pricing your ads, you may want to read our article, How to Price and Place Your Ads. You may also be interested in reading this article on selling your ads. If you would like pricing advice from our team, you can open a support ticket to request assistance..
• I tried to decrease the price of my ad zone, but the system wouldn't allow it. How can I do this? When you want to lower the price of an ad zone with ads already sold in that zone, we have to change the price internally and then let all of your current advertisers know so they can pay the lower price. Please open a support ticket to let us know what you want to change the price to and the zone you are wanting to edit, and we can make this change for you..
• I saw that the zone I am in has a higher price now. Will I have to pay this new price? When a publisher increases the price of an ad, he/she has the option to allow current advertisers to keep paying the old price or start paying the new price..
• Do you offer geo-targeting? We do not offer geo-targeting at this time..
• What is the eCPM amount in the dashboard for my ad? Do I pay this amount? The eCPM amount is just the estimated cost per 1,000 impressions based on what you paid for your ad for 30 days..
• Why am I getting a 'Value Invalid' error when I try to pay with my credit card? This error - "The value '' is invalid" - usually occurs when there is an extra space where there shouldn't be..
• Why am I getting a 'E00027' error when I try to pay with my credit card? For these types of errors, you will need to make sure that all of the information that is in our system for your card match the information at your bank..
• My ads are not floating left like I want them to and are displaying vertically. How do I fix this? If you go to the "Install Ad Code" page for the zone in your Publishers Dashboard, you will want to make sure that the "Vertical" checkbox is UNCHECKED under "Advanced Settings" on that page. You will also want to make sure that the "Anchor Style" field contains "float:left;" so that the ads will float to the left..
• My ads keep floating left and I don't want them to. How do I fix this? The CSS propertly, 'float:left', is added by default to our ad zones, since many publishers wish to have their ads floated in a zone..
• One browser is displaying my BSA ads, but the other isn't. Why is that? Sometimes this is due to an ad blocker being turned on in your browser. Please check your browser settings to make sure that an ad blocker is not turned on and then try again. If you are sure that your ad blocker is turned off, then it could also be that certain code surrounding your ad code is causing the div to be hidden in a particular browser..
• I installed my ad code, but my ad zones aren't showing up on my site. There are a few reasons why this might be happening. Here are some things to check for: By default, you should see at least one "Advertise Here" banner where the ad zone code is installed..
• My dashboard shows impressions for my ad, but I can't see my ad on the site? This can be due to one of the following: Some websites receive such a large amount of impressions - millions of page views per month - that it is almost impossible to actually see your ad at any one time on the site, even with refreshing many times..
• The publisher has not approved my revised creative yet. Can you approve it for me? The publisher has 24 hours to approve or deny your creative. We need to allow the publisher this time to review your creative since some publishers can be selective about what they will allow..
• I am having problems logging into my account. Login troubles are usually the result of the following scenarios: You have forgotten your password. In this case, please use the Forgot Password form. Your account has been banned..
• How do I transfer a property to another account? If you have sold your property or would like to have it pushed to another account of yours, we can do this..
• What types of payment do you accept? We accept bank check, wire transfer, debit/credit card, and PayPal. We take payment up-front for all ads..
• Why is my pending amount less than the price of the ad? BuySellAds.com has a 25% fee that we take from each ad sale to cover the cost of managing your ads, answering support requests and maintaining the BuySellAds.com application..
• Third Party Developers BuySellAds currently provides third party developers with frameworks to display Ads on the web, desktop, and mobile devices. These frameworks are designed to make it trivial to add Ads to your application..
• How do I change my email address associated with my account? For security reasons, we currently process all account email changes manually via support. Please open a support ticket requesting an email address change for your account..
• What is the minimum amount I can cashout? The minimum amount you can cashout for PayPal is $20, Bank Check $50, and Wire Transfer $500..
• What are estimated impressions? The estimated impressions numbers you see on site detail pages are gathered by the BuySellAds.com ad code. They are the estimated impressions (also known as page views) for a specific ad zone based on the last 30 days worth of data..
• I use Smarty Templates, and when I add in the ad code it doesn’t work. I use Smarty Templates, and when I add in the ad code it doesn’t work.With Smarty, since they use curly brackets {} for template functions, you will need to tell Smarty to ignore the curly brackets in our main JavaScript snippet..
• How does the waiting list work? Advertisers are able to subscribe to zones that are sold out through our waiting list feature. When they click add to my waiting list they are added to a waiting list you can see in your Publisher Dashboard..
• Do you send any information on income received through the year for taxes? We do not generate or provide any tax liability forms. Publishers are required to report their own earnings in accordance to their local laws..
• Are there any types of ads you do not accept? Yes, we do not accept ads promoting illegal activities and/or adult related ads..
• Do you allow 3rd party ad tags? No. At this time, we do not allow advertisers to supply 3rd party ad tags for their ads. Part of the value-add we provide publishers is the ability to approve ads before they go live..
• Does it cost me money to cashout my earnings? Cashouts made via Paypal or Check are free. There is, however, a $35 fee associated with cashouts made via Wire transfer..
• Will you create banner ads for me? No, we do not offer creative services. However, the folks at RightBanners (no affiliation to BSA) do a very nice job..
• What are estimated impressions? The estimated impressions numbers you see on site detail pages are gathered by the BuySellAds.com ad code. They are the estimated impressions (also known as page views) for a specific ad zone based on the last 30 days worth of data..

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