Click on the "Update Public Stats" button on the "Property Settings" page in your account. This button appears next to the stats checkboxes at the bottom of that page. This will ensure that we are receiving the latest data, so clicking this may correct the issue. If you do this and it still does not update, then you may want to open a ticket and we'll troubleshoot with you.
We tend to answer most support tickets during normal business hours: Monday to Friday, 9:00 am to 6:00 pm (EST). However, we're constantly monitoring tickets, and we'll address urgent issues on nights and weekends, too.Open a Ticket