There are a few reasons why your ad zone may not be displayed for sale on your Ad Detail page:
If you just created an ad zone and have not yet installed the ad code on your site, your ad zone will not be available for purchase until a few hours after you have installed the code on your site.
If you have just installed the ad code on your website, it will take a few hours to start counting impressions before your ad zone will appear for sale on your Ad Detail page.
If you removed the ad code from your site which caused a significant drop in impressions for your live/sold ads, then your ad zone will not be available for sale to new advertisers until you re-install the ad code on your site and your impressions are raised to their normal levels.
These settings are in place to prevent new sales in ad zones that are not installed on a website at all or in ad zones that have been removed from a site. It is very important to install your ad code as soon as possible and to keep your ad code installed on your site at all times, since this is what displays the ads for your advertisers.
We tend to answer most support tickets during normal business hours: Monday to Friday, 9:00 am to 6:00 pm (EST). However, we're constantly monitoring tickets, and we'll address urgent issues on nights and weekends, too.Open a Ticket