Our system is setup to make it easy for advertisers to purchase month-to-month ads with the least amount of effort. So when you purchase an ad, it will automatically renew unless you click on the "X" icon that appears when you hover over the website name in your dashboard. Clicking on this at anytime during your current campaign will not cancel the current campaign. It will only cancel your ad for the next cycle.
We tend to answer most support tickets during normal business hours: Monday to Friday, 9:00 am to 6:00 pm (EST). However, we're constantly monitoring tickets, and we'll address urgent issues on nights and weekends, too.Open a Ticket