We have a waiting list option for all sold out zones. If you see a zone that you are interested in, but it is sold out, just click on the arrow on the green "Sold Out" button and then select the "Waiting List" option. You will be emailed when that spot becomes available so you can purchase it if you are still interested.
We tend to answer most support tickets during normal business hours: Monday to Friday, 9:00 am to 6:00 pm (EST). However, we're constantly monitoring tickets, and we'll address urgent issues on nights and weekends, too.Open a Ticket