When you first login to your account, on the main login page, you will see a link called "Lists" in the top-right corner. Just click on that link and it will take you to this page in your account.
We tend to answer most support tickets during normal business hours: Monday to Friday, 9:00 am to 6:00 pm (EST). However, we're constantly monitoring tickets, and we'll address urgent issues on nights and weekends, too.
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