How do I change the payment method for ads that are renewing?
If your current payment method is failing, or if you just need to change the payment method for your active campaigns to something else, you can do that from within your account by following these instructions:
First, you will go to My Account > Billing & Deposit and then click on Add a New Payment Method.
After you add the new payment method, you will go to Buy Ads > My Ads > Subscriptions to pull up your subscriptions.
Then you will click on the number of each active subscription that you want to modify the payment method for. On each subscription page, you will see a Modify button in the Payment Method section where you can change the payment to the one you just added. Just do this for each subscription that you want to change.
When you are finished, just go back to My Account > Billing & Deposit and delete the old payment method if you no longer wish to use it again.
Additional Articles
- Do you allow 3rd party ad tags?
- Why am I getting a 'E00003' error when I try to pay with my credit card?
- Are there any types of ads you do not accept?
- What files types do you allow for creative?
- What types of payment do you accept?
- What are estimated impressions?
- Will you create banner ads for me?
- How long will it take for my ad to go live?
- How does A/B testing work?
- Tutorial: Choosing the Right Websites for Your Ad Campaign
- Tutorial: How to Purchase an Ad
- The publisher has not approved my revised creative yet. Can you approve it for me?
- My dashboard shows impressions for my ad, but I can't see my ad on the site?
- Can you summarize how your service works for advertisers?
- Can I use affiliate links or ad tags for my ads?
- How do I cancel an ad?
- How do I edit or add a new credit card?
- How do I add a payment method to pay for my ads?
- Can I change my ad creative in the middle of my campaign?
- I keep getting an error when I try to upload my ad image. Why is that?
- Why am I getting a 'E00027' error when I try to pay with my credit card?
- Why am I getting a 'Value Invalid' error when I try to pay with my credit card?
- Why did my ad automatically renew?
- What is the eCPM amount in the dashboard for my ad? Do I pay this amount?
- Do you offer geo-targeting?
- I purchased an ad, but it is not appearing on the site.
- I saw that the zone I am in has a higher price now. Will I have to pay this new price?
- How do I print invoices for my transactions?
- Why is *Ad appended to my tweet?
- Can I pause my ad campaign and then start it up again at a later date?
- Can I change the destination link of my ad during my campaign?
- Sometimes my ad doesn't appear, and other ads appear where mine should be. Why is this?
- Clicks from my RSS ad in my account are not matching in Google Analytics. Why is that?
- I just purchased an ad, but I do not see this ad in my account dashboard yet.
- Why is my ad renewal and payment date a few days before the 30 day ad cycle is complete?
- Can I add more impressions to my CPM campaign?
- How do I change the payment method for ads that are renewing?
- Can I reserve an ad spot for a campaign that I will be running in the near future?
- Here are some things to keep in mind as you prepare your Twitter ad.
- How do I view and manage my wish lists and waiting lists?
- How can I get on a waiting list for an ad that is sold out?
- Per 1K Imps - What does it mean?
- Can I use Emoji icons in my Twitter ad?
Browse all help questions for:
Open a Ticket
We tend to answer most support tickets during normal business hours: Monday to Friday, 9:00 am to 6:00 pm (EST). However, we're constantly monitoring tickets, and we'll address urgent issues on nights and weekends, too.
Open a Ticket